Phrazer/Kitsune Blog

Overview

The Phrazer/Kitsune team, customers, partners and users are pleased to provide you with relevant and informative blog posts. Some posts are simple short text updates while others incorporate images, videos and files. Please be respectful of the bloggers, materials and goals of this offering. If you have comments and the link is disabled, please check back later.

    Pairing Kitsune is as simple as 1, 2, 3.

     

    Pairing Kitsune with Phrazer and connecting to a specific audio stream has never been easier.  Watch the video below for a quick tutorial on how to pair and connect or follow these three steps:

     

    1. Get Kitsune into Pairing mode

    2. Touch Kitsune to Phrazer to activate the Near Field Connection

    3. Select the desired audio stream 

     

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    Dr. Berg shares insights on Phrazer's value proposition in the ED

     

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    Real-Time Staff Engagement via CITE Messaging

     

    With Phrazer/Kitsune and it’s patented CITE messaging feature, a patient is immediately and constantly connected to the care team and never alone. Phrazer/Kitsune updates staff via audio cues on the patient's needs, status and progress in realtime. Phrazer sends actionable and relevant information to different members of the care team - the nurse, doctor, or others. That means staff members receive key information about their patients so that they are more aware and prepared for their conversations. CITE messages to staff are fully configurable to your processes, procedures, and members of the care team. 

    In addition to audio CITE messages for staff, Phrazer’s Multi-Path Real-time Messaging, or short MRM, capabilities include real-time EHR connectivity, alerts on any electronic boards, automatically generated printouts and much more. 

    The MRM is designed to keep patients, staff and system running at top performance through total awareness. 


    https://www.youtube.com/watch?v=iFpmK_n9HLs&feature=youtu.be

     

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    PEN Special Event

     

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    On Wednesday October 17th GeaCom hosted a Performance Excellence Network event.

     

    At the event GeaCom shared the new website (www.myphrazer.com), new product release, announced expanded business with key customers domestic and International, new CITE engagements landing with customers, demonstrated the Patient Entertainment Portal & Services (PEPS), provided a ‘State of the Art, of Innovation’ presentation and provided dozens of demonstrations in the categories of Medical Enterprise, K-12, PEPS and SBIRT+.  Attending this special event were regional medical leadership, the U.S. and Canadian Consulate, JP Morgan leadership, regional business leaders, press representatives and more. 

     

    The result was a fantastic experience for all, with increased support, excitement and expanding growth of Spirit/Kitsune in market.  

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    "My Experience with Phrazer" in Medicine Clinic

     

    Please introduce yourself with name, title, your role within the Phrazer program and tell me what you are passionate about. 

    Rachel Sandler Silva, MD, MPH, Hennepin Healthcare, Physician Phrazer Champion. I am passionate about providing equal and excellent patient care and increasing colon cancer screening rates in our community 

    How does Phrazer support your passion? 

    Phrazer provides equal and patient-centered engagements across language and literacy spectrums. Patients receive information relevant to their visit in their native language prior to being seen by a provider. When I enter the room, I am already aware of the patients needs, preferred cancer screening method and can engage them in a more meaningful way. 

    How is Phrazer currently used and how does is help your patients, staff and system? 

    Currently, we use Phrazer for shared decision making around colon cancer screenings. Phrazer helps our patients understand the importance of colon cancer screenings and engages them to identify what screening method works best for them. If the FitKit test is the patient’s preferred method, Phrazer will engage them on how to properly collect a stool sample and inform staff if reinforcement is needed. Phrazer supports our community health efforts and ensures continuity and quality of engagements.

    If you think about Phrazer’s capabilities and the future within your system - what are you most excited about? 

    I am excited about more universally having opportunities to integrate Phrazer’s patient centered engagements and information in real time with providers and the EMR.

    If you would describe your experience working GeaCom in three words - which ones would that be?  

    Innovative - GeaCom’s innovative solutions help us to achieve our goals; Collegial - We share a vision and have been inspired by their dedication to meet our needs; Collaborative - Our innovative ideas become reality through collaboration with GeaCom’s experts.

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    "My Experience with Phrazer" in the Emergency Department

     

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    Please introduce yourself with name, title, your role within the Phrazer program and tell me what you are passionate about. 

    My name is De Anna, I have been a Registered Nurse in Minnesota for 17 years and work in the Emergency Room. I've had the experience of implementing Phrazer into our care setting environment. I am passionate about caring for your life!

    How does Phrazer support your passion? 

    Phrazer supports my passion for caring for your life by delivering a service of excellence to my patients with an individualized caring experience that is personalized to your specific needs.

    How is Phrazer currently used and how does is help your patients, staff and system? 

    No matter what care setting of the hospital you are in, the Phrazer System can be programmed to meet the needs and protocol criteria for that area. The linguistic capabilities and use of “CITE Method” engages the patient in their native language with ease of interacting for any age or race.

    If you think about Phrazer’s capabilities and the future within your system - what are you most excited about? 

    I am excited that Phrazer can be immediately contoured to meet the needs of my patient in any language. It saves me time when Phrazer is gathering and uploading information to the EHR to continue my cares and nursing role when our census is high. 

    If you would describe your experience working GeaCom in three words - which ones would that be?  

    Revolutionary - GeaCom changes how patients are engaged in healthcare,  sensational - Phrazer assists staff to meet the needs of our patients first and foremost, reliable - Phrazer is a ready to use in any healthcare setting in any language and I can count on GeaCom to provide excellent support. 

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    Phrazer Enabled Parent Engagements

     

     

     

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    Innovative Parent and Student Engagements at Austin Public Schools

     

    GeaCom and Austin Public Schools are partnered to develop and employ innovative engagements that benefit students, more deeply involve parents and positively impact the community. With over 50 languages spoken in the district, APS is facing challenges that can now be addressed quickly and easily utilizing Phrazer and it’s patented CITE Method.

    Phrazer has revolutionized the parent and student engagement at Austin Schools. Not only does Phrazer engage parents equally during the student enrollment process, it also enables teachers and parents to interact on a regular basis to support the students progress. Furthermore, specific engagements for students have proven to positively impact the students reading development. 

    Earlier this week, GeaCom and APS shared accomplishments, results and next steps of the Phrazer program during a board study session. The passion, enthusiasm and commitment to innovation from teachers and involved personnel inspired and touched the attendees. The Phrazer program at APS is a great example how your innovative ideas become a reality on Phrazer.

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    "My Experience with Phrazer" in Mental Health

     

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    Please introduce yourself with name, title, organization, your role within the Phrazer program and tell me what you are passionate about. 

    Nancy Miller, Senior Performance Improvement Project Manager, Regions Hospital/HealthPartners. I am the project manager for the Phrazer program here at Regions Hospital. I am passionate about supporting care givers to provide exceptional care for all patients regardless of diagnosis, ethnicity or language. In particular, I am passionate about Mental Health care.

    How does Phrazer support your passion? 

    Phrazer is a remarkable system for providing attention arresting engagements. Not only are our patients culturally diverse, they also are at varying levels of literacy and ability to understand or process information. Phrazer allows a patient to receive and share relevant information in a culturally sensitive manner suited to their individual needs and capabilities. Care givers are empowered to provide exceptional care by working in concert with Phrazer. 

    How is Phrazer currently used and how does is help your patients, staff and system? 

    We are proud to have Phrazer on our mental health inpatient floors, the partial hospitalization and outpatient programs, and the mental health area in the Emergency Department. From readmission interviews over discharge instructions to a depression suite and procedure specific education (ECT), Phrazer helps us to achieve continuity and quality across our patients. Staff is motivated to share ideas that become a reality on Phrazer to further strengthen the bond between patients and the care team. 

    If you think about Phrazer’s capabilities and the future within your system - what are you most excited about? 

    I am excited continuing to innovate on Phrazer and create engagements that benefit our patients and staff. Phrazer’s capabilities to interface with our EHR and alert staff in real-time will help us to become more efficient by guiding care to the point of need. We are excited to be the first system in the nation to partner with GeaCom on exploring Phrazer’s benefits within our OT/sensory programs.

    If you would describe your experience working GeaCom in three words - which ones would that be?  Outstanding, Unique & Dedicated. Both their product and customer service/support are outstanding. Their ability to provide any language, content and on-screen caregiver opens endless possibilities for patients and staff. GeaCom is dedicated to providing excellent, patient focused interventions.  

     

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