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"My Experience with Phrazer" in Medicine Clinic

 

Please introduce yourself with name, title, your role within the Phrazer program and tell me what you are passionate about. 

Rachel Sandler Silva, MD, MPH, Hennepin Healthcare, Physician Phrazer Champion. I am passionate about providing equal and excellent patient care and increasing colon cancer screening rates in our community 

How does Phrazer support your passion? 

Phrazer provides equal and patient-centered engagements across language and literacy spectrums. Patients receive information relevant to their visit in their native language prior to being seen by a provider. When I enter the room, I am already aware of the patients needs, preferred cancer screening method and can engage them in a more meaningful way. 

How is Phrazer currently used and how does is help your patients, staff and system? 

Currently, we use Phrazer for shared decision making around colon cancer screenings. Phrazer helps our patients understand the importance of colon cancer screenings and engages them to identify what screening method works best for them. If the FitKit test is the patient’s preferred method, Phrazer will engage them on how to properly collect a stool sample and inform staff if reinforcement is needed. Phrazer supports our community health efforts and ensures continuity and quality of engagements.

If you think about Phrazer’s capabilities and the future within your system - what are you most excited about? 

I am excited about more universally having opportunities to integrate Phrazer’s patient centered engagements and information in real time with providers and the EMR.

If you would describe your experience working GeaCom in three words - which ones would that be?  

Innovative - GeaCom’s innovative solutions help us to achieve our goals; Collegial - We share a vision and have been inspired by their dedication to meet our needs; Collaborative - Our innovative ideas become reality through collaboration with GeaCom’s experts.

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